• PLEASE CHECK YOUR SPAM FOLDER AND MAKE SURE THAT SUPPORT@SAINTALEN.COM IS IN THE SAFE SENDERS LIST OF YOUR EMAIL ACCOUNT. THIS WILL PREVENT ANTI-SPAM FILTER FROM BLOCKING FURTHER COMMUNICATIONS.
• IF YOU STILL CAN NOT FIND THE CONFIRMATION, PLEASE CONTACT US AT SUPPORT@SAINTALEN.COM

YOUR CREDIT/DEBIT CARD MAY BE REFUSED FOR ONE OF THE FOLLOWING REASONS:

• YOUR CARD MAY HAVE EXPIRED. CHECK IF YOUR CARD IS STILL VALID.
• YOU MAY HAVE REACHED YOUR LIMIT. CONTACT YOUR BANK TO CHECK THAT YOU HAVE NOT EXCEEDED THE AUTHORIZED PURCHASE LIMIT.
• YOU MAY HAVE ENTERED SOME INFORMATION INCORRECTLY.

ON SAINTALEN.COM EVERY PURCHASE IS PROCESSED WITH MAXIMUM SECURITY THANKS TO THE IMPLEMENTATION OF THE MOST ADVANCED ENCRYPTION SERVICES (SSL).

• CREDIT/DEBIT CARDS: VISA, VISA ELECTRON, MASTERCARD
• PAY WITH iyzico

• TO EASILY BROWSE OUR CATALOG, SELECT A CATEGORY FROM THE NAVIGATION MENU.
• SELECT SPECIFIC PRODUCT AND ADD IT TO YOUR BAG. YOU CAN THEN CHOOSE TO CONTINUE SHOPPING OR TO PROCESS YOUR ORDER BY REGISTERING OR CHECKING-OUT AS A GUEST.
• SELECT A SHIPPING METHOD AND A PAYMENT METHOD, CHECK YOUR ORDER SUMMARY AND PROCESS YOUR ORDER.
• WITHIN SEVERAL MINUTES, YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL INCLUDING THE DETAILS OF YOUR ORDER. FROM THIS MOMENT ON, OUR WAREHOUSE WILL TAKE CARE OF EVERYTHING AND AS SOON AS THE ORDER SHIPS, WE WILL NOTIFY YOU.

• IF YOU WISH TO ADD OR REMOVE ITEMS FROM YOUR ORDER, YOU WILL NEED TO CANCEL IT AND PLACE A NEW ONE. TO CANCEL YOUR ORDER PLEASE CONTACT US AT support@saintalen.com
• IF WE DO NOT RECEIVE YOUR PAYMENT WITHIN 5 BUSINESS DAYS, YOUR ORDER WILL BE CANCELLED AUTOMATICALLY.